This form is provided in the event that you do not receive one with your payment confirmation e-mail.
Please fill in the information below. Print two copies. Keep one for your records and send the second with the laptop.
PayPal payment Item Number __________________________ this will become your Claim Check and shipper number.
Name: __________________________________________
Contact Phone: ___________________________________
Ship To Address: __________________________________
City: ____________________________________________
State: ___________________________________________
Zip Code: ________________________________________
Laptop Brand: ______________________________________
Laptop Model Number: ______________________________
Laptop Age: ______________________________________
Is the Hard Drive removed? ____________
Is the Battery enclosed? _______________
Is the charger enclosed? _______________
Which Operating System do you have?
NT: _____ 2000: ____ XP: ____ 7: ____ Other _____________
Please follow the shipping instructions below so that your laptop reaches us safely.
We ship within the continental USA only. Sorry No International orders.
We
return ship your laptop using UPS Ground (United Parcel Service) unless prior
arrangements have been made. If
you have any questions, please contact us at support@insyncelectronics.com before you order.
If
possible, pack the laptop in its original packaging. If that is not possible,
please go to your nearest UPS or FedEx store, they will be able to provide you
with a very good shipping box at a little cost. Insurance is also available.
We
are not responsible for any lost & damaged items during shipping. Shipping Instructions
Remove the Battery and wrap it separately in a zip-lock kitchen freezer storage bag.
Separately wrap the laptops battery charger.
Pack your laptop nice and snug. Make sure the charger and battery are enclosed.
Make sure that nothing is moving around inside of the box.
Please make sure that the “Service Form” that
will be attached to your payment confirmation e-mail is included with your
shipment. This will become your claim ticket and contain your service Claim
Check number which will also be your shipper number.
Backup Your Data We recommend
that you remove your Hard Drive before shipping the laptop to us. While your
property is handled with great care, we would hate to be blamed for loss of
data due to routine repairs. WE WOULD NEVER copy or distribute any of your
data. We are serious about your privacy and security!
We
will not be responsible for any data loss if you leave your Hard Drive installed. Should
you need assistance and direction in removing the Hard Drive, please let us
know.
If
you decide to leave your Hard Drive (HDD) installed in the laptop you are
sending to us for repair it is your obligation to make a backup of all your
important data and confidential information before sending it to us. Delivery
of any device to us, without keeping a separate backup of your data at home, is
at your own risk. Some customers would rather just remove the Hard Drive before
sending their laptops to us. If you are requesting an HDD upgrade, data
transfer, or data recovery a customer side backup may not apply but is strongly
recommended.
Thanks
for your understanding! We look forward to repairing your valuable equipment.
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